Try 390 free for 21 days

Choose a plan
for your business.

Same software. Choose the support your business needs.

390 Work390 HUB
Prices in naira, excluding VAT

Standard

Set up 390 yourself and run it with your team, with product support when you need help.

From

₦20,000/ month

1 full user included

Additional full user
₦5,000 / month
Self-service user
₦1,000 / month
Start your free trial

What you get:

  • All current Work modules. Finance, sales, stock, customers, people and HUB.
  • Self setup. Set up 390 yourself, or pay for assistance.
  • Email support. Replies within two working days.
  • Guides and data export. Access our help centre and export your records.

Pay monthly, quarterly or annually.

Standard details

The base is charged once per business, with one full user included across all branches. Minimum: 1 full user. Count each additional person once across the business.

Your team sets up your branches without an extra branch subscription. Assisted setup is optional and charged separately. The 21-day trial covers the software.

GuidedRecommended

Get the most out of 390
Work with an implementation specialist to set up 390 for the way your business works, train your team and keep you using it properly.

From

₦100,000/ month

1 full user included

Additional full user
₦8,000 / month
Self-service user
₦1,500 / month
Get started with Guided

Everything in Standard, plus:

  • Setup for your existing processes. We configure 390 around your agreed workflows.
  • Scheduled team training. Initial training, plus sessions for new staff.
  • Quarterly setup review. We check usage and identify setup or training gaps.
  • WhatsApp support. Get help through WhatsApp during working hours.

Billed monthly · Three-month commitment

Guided details

We’ll confirm the scope and final price with you before you start.

The base is charged once per business, with one full user included across all branches. Minimum: 1 full user. Count each additional person once across the business.

Setup covers the processes and branches we agree with you. We configure roles, approvals and workflows, and import prepared records and opening balances you have approved.

Substantial additional implementation work or onsite visits may cost extra. We’ll agree this with you before the work begins.

Signing up does not start a paid commitment. The 21-day trial covers software only; implementation and advisory services are separate.

Pay monthly, or pay upfront for 3 months at 5% off or a year at 10% off. The initial commitment is 3 months whichever option you choose.

Advisory

Structure your business operations.
Work with an operations consultant to review your business, define responsibilities, put processes in place and implement them in 390.

From

₦400,000/ month

1 full user included

Additional full user
₦12,000 / month
Self-service user
₦2,000 / month
Get started with Advisory

All current Work modules, plus:

  • Operations assessment. We identify gaps in how your business runs.
  • Clear roles and procedures. We document responsibilities, work steps and approvals.
  • 390 setup and staff training. We configure your agreed processes and train your team.
  • Monthly operations reviews. We agree next steps, responsibilities and deadlines.
  • Continued guidance. Scheduled training and process updates as your business changes.

Billed monthly · Six-month commitment

Advisory details

We’ll confirm the scope and final price with you before you start.

We agree the operations, branches and work covered before you subscribe. Your final price depends on that scope.

The business base is charged once. Additional implementation or ongoing assistance may cost extra. We agree the work and price before starting; there is no automatic branch fee.

Signing up does not start a paid commitment. The 21-day trial covers software only; implementation and advisory services are separate.

Pay monthly, or pay upfront for 3 months at 5% off or a year at 10% off. The initial commitment is 6 months whichever option you choose.

Save 5% with quarterly payment or 10% with annual payment. Prices exclude 7.5% VAT.

Calculate your cost

Full users handle sales, stock, finances and other business operations. Self-service users clock in, request leave and view their own payslips and personal records.

One full user is included in your base price. Count each person once.

Payment frequency

Guided: starting subscription estimate for 1 month

₦132,000/month

Excluding VAT

Subscription subtotal
₦132,000
VAT (7.5%)
₦9,900
Total including VAT
₦141,900
Initial commitment
3 months
Estimated subscription over 3 months, before VAT
₦396,000

3 monthly payments, one at a time.

Show calculation

Monthly subtotal = business base + additional full users × full-user rate + self-service users × self-service rate.

Business base
1 × ₦100,000 / month
₦100,000
First full user
1 across the business
Included
Additional full users
4 × ₦8,000 / month
₦32,000
Self-service users
0 × ₦1,500 / month
₦0
Monthly amount before discount
₦132,000
Amount for 1 month
₦132,000
Discount (0%)
₦0
Estimated amount for selected period, before VAT
₦132,000
VAT (7.5%)
₦9,900
Estimated total for selected period
₦141,900

Commitment estimates assume the same user counts, user types and scope throughout. Annual payments follow your agreed prepaid-subscription terms.

We’ll confirm the scope and final price with you before you start.

Starting here does not begin a paid commitment. We’ll agree the scope, price and payment terms before you subscribe.

See example costs

A few examples

Monthly prices per business, before VAT and separately quoted services. Guided and Advisory amounts are starting estimates.
Full usersSelf-service usersStandardGuidedAdvisory
10₦20,000₦100,000₦400,000
20₦25,000₦108,000₦412,000
50₦40,000₦132,000₦448,000
100₦65,000₦172,000₦508,000
200₦115,000₦252,000₦628,000
13₦23,000₦104,500₦406,000
515₦55,000₦154,500₦478,000
Advisory payment options, before VAT and separately quoted work. Quarterly and annual amounts are paid upfront.
Full usersMonthly paymentQuarterly · 5% offAnnual · 10% off
1₦400,000₦1,140,000₦4,320,000
2₦412,000₦1,174,200₦4,449,600
5₦448,000₦1,276,800₦4,838,400
10₦508,000₦1,447,800₦5,486,400
20₦628,000₦1,789,800₦6,782,400

Compare the plans

Scroll to compare all plans

Software and services included in Standard, Guided and Advisory
What you getStandardGuidedRecommendedAdvisory
The software
All current Work modulesIncludedIncludedIncluded
HUB includedIncludedIncludedIncluded
Guides and help using 390IncludedIncludedIncluded
Data exportIncludedIncludedIncluded
Setup and support for your team
ImplementationYour teamProcesses and branches agreed with youBranches and work agreed upfront
Staff trainingFollow our guidesInitial training and scheduled sessionsTraining within the agreed scope
Training for new staffFollow our guidesScheduled sessions on your existing workflowsScheduled within the agreed scope
Reviewing and documenting your business proceduresNot includedNot includedIncluded
ReviewsNot includedSetup and usage review every quarterMonthly operations review + quarterly priorities
Continued help with operationsNot includedNot includedScheduled work agreed each quarter
Implementation at additional branchesNot includedIncluded within the agreed work; extra implementation quoted separatelyIncluded within the agreed work; extra implementation quoted separately
Support
Initial response during working hoursWithin 2 working daysWithin 1 working daySupport arrangements agreed upfront
Contact person and WhatsApp supportNot includedIncludedAgreed support arrangements
Payment and commitment
Starting monthly subtotal · before VAT₦20,000 · 1 full user includedFrom ₦100,000 · 1 full user includedFrom ₦400,000 · 1 full user included
Base feeOnce per businessOnce per businessOnce per business
Full users included1 per business1 per business1 per business
Additional full user · per month₦5,000₦8,000₦12,000
Self-service user · per month₦1,000₦1,500₦2,000
Payment frequencyMonthly, quarterly or annuallyMonthly, quarterly or annuallyMonthly, quarterly or annually
Initial commitmentNormal monthly subscription3 months6 months
Upfront payment discountsQuarterly 5% · Annual 10%Quarterly 5% · Annual 10%Quarterly 5% · Annual 10%

How Advisory works

Operations advisory and implementation.

01

Understand and agree the work

We discuss how your business operates, identify the areas that need attention and agree what we will work on with your team.

02

Put the agreed processes into practice

We work on responsibilities, procedures and approvals, set up the relevant parts of 390 and train your staff. Your team starts using each part as it becomes ready.

03

Review and improve

We meet each month to review how things are working, address problems and follow up on agreed actions. Each quarter, we agree the next priorities.

Implementation details

The initial work may run over four to six months, depending on the scope. We agree the phases and timetable before we begin. Your software access continues throughout.

The six-month commitment is separate from the implementation timetable. Each quarter, we agree the next work and deliverables.

Extensive data cleanup, accounting reconciliation, major new workflows, custom development and major integrations are scoped and quoted separately.

Add-ons & extras

One-off assisted setupFrom ₦150,000Help with your records, setup and staff training on Standard.

We agree what the setup covers before we start. The fee excludes 7.5% VAT. Setup is already included with Guided. Advisory includes the setup work agreed in its programme.

See what setup covers ↗
Self-service usersFrom ₦1,000 / user / monthFor staff who only need attendance, leave, their own employment records and assigned company policies.

Self-service users can:

  • Clock in and out and view their own attendance.
  • Submit their own leave requests and view their status.
  • View their own payslips.
  • View and update permitted personal information.
  • Read and acknowledge policies or procedures assigned to them.

Access is limited to their own records and explicitly assigned materials. It does not cover sales, stock changes, customer management, running payroll, approving other people’s requests, managing workflows or team-wide and business reports.

The same self-service access applies on every plan. Training remains scheduled within your agreed service; it does not include individual consulting for each employee.

HUB online orders₦50 / paid online orderHUB is included in your plan. Online payment charges are separate.

This fee applies to paid online orders through HUB, in addition to the payment provider’s charges. There is no HUB fee for offline sales recorded in Work. HUB is part of your active Work subscription.

Pricing FAQs

Still have a question? Talk to us ↗
What’s the difference between the plans?

All plans include the same software. With Standard, your team handles setup. Guided adds setup, training and ongoing help using 390. Advisory adds an operations consultant to help structure your business, implement agreed procedures and review how they are working.

Do I get all the modules on every plan?

Yes. Every plan includes all currently available Work modules, HUB, guides, the help centre and data export for full users. Each person’s access still follows their role and permissions. Self-service access is limited to personal records and assigned materials.

What’s the difference between full and self-service users?

Full users: For people who record sales, manage stock and customers, handle finances, approve requests or manage the business in 390. Self-service users: For staff who only need attendance, leave, their own employment records and assigned company policies. Each person’s role and permissions control what they can see and do. Full access does not make everyone an administrator or give them access to all business records.

Do full users also get self-service access?

Yes. Full users include self-service access at no extra charge. Count each person once, in one category only, across the whole business.

Can someone change user type?

Yes. If a member of staff needs full access, the full-user charge replaces their self-service charge. We’ll show you the price change before you confirm and apply the existing billing adjustment rules. You can still remove a departed employee’s access; your agreed payment obligations remain separate.

Does someone who only records sales need full access?

Yes. A cashier recording sales needs full access, even if that is the only part of 390 they use. The same applies to managing stock, customers or finances, running payroll, managing workflows, viewing business reports or approving other people’s requests. What the person needs to do determines their user type, not their job title or how often they log in.

More about setup, support and payment
Is one full user included at every branch?

One full user is included for the whole business, across all branches. Every plan charges its base once per business. Minimum: 1 full user. Additional full-user charges start with the second full user. Separate businesses keep their own subscriptions.

Can we start the trial before inviting other staff?

Yes. Start the 21-day trial on your own and invite staff later. No card is required. The trial covers the software; setup and consulting are separate.

How is Guided different from one-off assisted setup?

On Standard, you can pay us to handle your setup as a one-off job, from ₦150,000 before VAT. Guided also includes scheduled staff training, quarterly setup and usage reviews, and a named contact throughout your subscription.

Does adding a branch increase my subscription?

No. Branch count does not change the subscription or restart your commitment. On Standard, your team handles branch setup. On Guided and Advisory, a branch using the established setup within the agreed service has no automatic extra fee. Additional implementation or ongoing assistance is agreed and quoted before work starts.

Why is Guided priced from ₦100,000?

The business base includes the agreed implementation and ongoing assistance. We’ll confirm the scope and final price with you before you start. A larger implementation, substantial migration, extensive configuration or extra continuing assistance may need a higher quote. Ordinary included support and scheduled training for new staff remain included.

How are additional services charged?

Substantial additional implementation work or onsite visits may cost extra. We’ll agree this with you before the work begins. Your quotation will show what the work covers, whether each charge is one-off or recurring, and its payment and discount terms. You accept the final amount before work begins. A one-off setup or visit fee is separate from a higher recurring amount for continuing assistance. We agree any extra work during your subscription before starting it; there are no retrospective charges. Business restructuring is covered by Advisory or separately agreed consulting.

How is Advisory different from Guided?

Guided helps you put your existing processes into 390. Advisory helps you assess and improve those processes first, then implement them. You work with an operations consultant, with monthly reviews and priorities agreed each quarter.

Must we wait for the setup to finish before using 390?

No. Your team starts using each part as it becomes ready. Advisory’s initial work may take four to six months, depending on the agreed scope. We agree the phases and timetable before starting; software access continues throughout.

What happens after the initial work on Advisory?

Monthly reviews continue, with new priorities agreed each quarter. Later work, training and adjustments follow the agreed scope; the original implementation is not automatically repeated.

What does training for new staff cover?

Guided provides scheduled sessions on your existing workflows. Advisory provides scheduled training and process adjustments within the agreed work. We agree any work at a new branch before starting.

How quickly will you reply?

On Standard, we reply to emails within two working days. On Guided, contact your implementation specialist during working hours, including on WhatsApp, for an initial response within one working day. Advisory’s support arrangements are agreed in the programme. Some problems may take longer to resolve, and we’ll explain the next steps in our reply.

What does Guided’s quarterly review cover?

We check whether people use the agreed workflows correctly, identify configuration or training gaps and agree the next steps. Guided implements your existing processes. Designing or improving those processes and reviewing operational performance are part of the work agreed under Advisory.

What happens at the monthly operations review?

We review progress, identify what needs attention and agree the actions, owners and deadlines. Each quarter, we review what has been achieved and agree the next priorities. Visits, training and other assistance are scheduled within the agreed scope.

How is Advisory’s starting price calculated?

The business base is ₦400,000 per month. 1 full user included. The base is charged once per business. Additional full users are ₦12,000 each per month. Prices are before discounts and VAT. The base is charged once per business.

Does Advisory cover all our branches?

We agree the operations, branches and work covered before you subscribe. Your final price depends on that scope. The business base is charged once. Additional implementation or ongoing assistance may cost extra. We agree the work and price before starting; there is no automatic branch fee.

Can we change plans later?

Contact us to arrange a change. During Guided’s three-month or Advisory’s six-month initial commitment, a move to a lower plan must be scheduled for the earliest eligible date. We’ll show you that date before you confirm. Upgrades follow the existing process: we’ll explain the new price and any new commitment for you to accept before making the change. A term is never silently restarted or extended.

What if we need to cancel?

You can request cancellation for the end of your initial commitment. Payments due within that term still apply. If you have paid for a longer period, your access continues for that paid period and the change follows your existing prepaid-subscription terms. We’ll confirm the effective date before you accept the request. Standard’s existing terms are unchanged.

Does the commitment affect staff access?

You can still disable staff accounts and change permissions. The commitment applies to your plan. People are counted once across the business, and adding a branch does not restart the commitment.

Does each payment start a new commitment?

No. Guided’s initial commitment is three months; Advisory’s is six months. Another payment does not restart it. Any new commitment requires your agreement. Before payment, we confirm the price, VAT, payment schedule, commitment dates and earliest cancellation or downgrade date for you to accept.

Can you build extra features or connect 390 to other software?

Extensive data cleanup, accounting reconciliation, major new workflows, custom development and major integrations are scoped and quoted separately. Guided covers the agreed setup and correct use of your existing processes. Advisory covers the agreed process-improvement and operational-review work. We agree extra work and its cost before starting.

What if something in the software is not working?

Ordinary product defects still receive normal product support. Your implementation contact can help report the problem through the agreed channels. An initial reply is not a guaranteed resolution time, and Guided does not include priority engineering fixes.

I already have a paid subscription. What happens to it?

Your existing subscription, agreed quotation and paid period stay as agreed. These prices and commitments apply to new subscriptions and changes you explicitly accept. We do not silently reprice your subscription or apply a commitment retrospectively.

Do I get a discount for paying ahead?

Yes. Pay for three months upfront and save 5%, or twelve months and save 10%. Monthly payments have no discount. Guided’s three-month and Advisory’s six-month commitments apply whichever option you choose. Annual payments cover all twelve months under your agreed prepaid-subscription terms. Prices exclude 7.5% VAT; the calculator shows it separately.

Is self-service access available?

Yes. Self-service users have the same access on every plan: their own attendance, leave, payslips and permitted personal information, plus policies or procedures assigned to them. Training follows the scheduled and grouped sessions within your agreed service. It does not include individual consulting for every employee.

How does the HUB fee work?

HUB is included in all three plans while your Work subscription is active. We charge ₦50 for each paid online order through HUB, plus the payment provider’s charges. There is no HUB fee for offline sales recorded in Work.

Will I be charged when the trial ends?

No. The trial is free for 21 days and does not require a card. When you’re ready to subscribe, we’ll confirm your plan and the amount to pay.

Try 390 with your team.

21 days free, with no card required. The trial covers the software only.